Case Studies
Real results from real partnerships. Here's how we help organizations transform the way they work.
MiiR: Cutting Sales Cycles by 63% with Conversational AI
We partnered with MiiR, a fast-growing drinkware brand, to reinvent their B2B sales process. A sales cycle for custom orders that once took two weeks now closes in just over five days with zero errors, round-the-clock responsiveness, and freed-up sales reps who can focus on building relationships.
63% faster sales cycles
Partners for Our Children: Digitizing Child Welfare Services
We partnered across nonprofits, universities, state agencies, and frontline providers to design and build a secure, statewide platform — replacing paper-based processes and giving social workers real-time visibility into each case.
10,000+ families served per day
Schupan: Turning 20 Hours Into 10 Seconds
When one of the nation's largest aluminum recyclers needed to modernize core accounting and logistics workflows, they partnered with Substantial to turn a 20-hour monthly process into a 10-second refresh.
99% reduction in reporting time
SparkLing: Scaling a Research-Backed Bilingual Curriculum
We helped the University of Washington's I-LABS transform a WordPress prototype into a modern, scalable training platform for bilingual early childhood educators — designed around real classroom needs and built so non-technical staff can manage it themselves.
Research-backed curriculum, now scalable
WSGR: Building the Future Law Firm
WSGR partnered with Substantial to build Neuron, a modular operating system for legal services. Over five years we've cut the time incorporations take from 11+ billable hours to under 30 minutes — freeing lawyers to focus on strategic work while giving clients a transparent, tech-enabled experience.
~95% reduction in team hours per incorporation